Free US Shipping on Most* Orders $125+
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Little CouCou Returns & Shipping Policy

At Little CouCou, each gift is carefully curated and packed with thought and care. Because our boxes are designed as personalized gifts, all sales are final and non-refundable. The only exception is if an item arrives damaged. If you experience an issue with a damaged item, please contact us within 7 days of delivery at info@coucou-boston.com with your order number and photos of the product so we can assist you promptly.

Shipping

  • We offer free standard shipping on all orders over $125 (before tax and discounts).

  • For orders under $125, shipping will be calculated at checkout based on our discounted Shopify carrier rates.

  • We ship using USPS and UPS for domestic deliveries, and DHL for international shipments.

  • Shipping times may vary depending on destination and carrier, but most domestic orders ship within 2–5 business days.

Additional Notes

  • Customers are responsible for providing accurate shipping addresses. We are not responsible for delays or lost packages due to incorrect addresses.

  • International orders may be subject to customs fees, duties, or taxes. These are the responsibility of the recipient.

  • Once an order has shipped, tracking information will be provided via email.

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